Shipping & Delivery Policy

At Sandra London, we are committed to delivering your order as quickly and accurately as possible.
This page outlines all important information about our shipping and delivery procedures.

Processing Time

All orders are processed within 1 to 3 business days.
Once your order has been shipped, you will receive a confirmation email containing your tracking number and shipping details.

Delivery Time

The average delivery time is 3 to 7 business days, depending on your location.
Please note that delivery times may vary due to factors such as:

  • High order volumes during busy seasons

  • Customs inspections or delays

  • Local courier schedules and delivery conditions

We always strive to deliver as quickly as possible, but Sandra London cannot be held responsible for delays caused by third parties or customs authorities.

Shipping Method & Origin

All orders are shipped directly from our trusted supplier in China.
Depending on your country, customs duties or import taxes may apply.
These additional charges are the sole responsibility of the customer and are not included in the product or shipping price.

We work exclusively with reliable international logistics partners to ensure that your order arrives safely and efficiently.

Shipping Costs

Shipping costs are displayed clearly at checkout before you confirm your order.
The amount depends on factors such as:

  • The destination country

  • The weight or size of the package

  • The chosen shipping method

Any additional customs or import fees are not included in this amount and must be paid by the customer when applicable.

Responsibility During Shipment

  • Once the tracking information shows that your package has been successfully delivered, responsibility for the parcel passes to the customer.

  • Please make sure your shipping address is entered correctly during checkout.

  • Address errors must be reported within 24 hours after placing your order.

  • Sandra London is not responsible for lost packages due to incorrect address information provided by the customer.